Reach the Studio
Direct Enquiry
Submit the secure form for treatment information, pricing, or practitioner availability. Replies sent within 24 hours.
Phone Consultation
Speak with our patient coordinators weekdays 9am–6pm AEST. Call +61 2 9000 4521 for confidential support.
In-Clinic Visit
Level 4, 88 William Street, Sydney NSW 2000. By appointment only to ensure privacy and clinical discretion.
Clinic Hours & Location
Lagrava operates Monday through Friday from 9:00am to 6:00pm, with extended Thursday hours until 8:00pm. Saturday sessions are available by prior arrangement. Our Sydney atelier is situated within the eastern tower of 88 William Street, four blocks from Wynyard Station, with validated parking available at the adjacent Aurora Place carpark.
The space was designed for sensory calm: light, ventilation, and botanical extracts are calibrated to support nervous-system regulation from the moment you arrive. All treatment rooms are wheelchair accessible, gender-neutral, and fitted with adjustable clinical lighting for aesthetic and dermatological assessments.
Frequently Asked Questions
Do I need a referral to book a consultation?
No referral is required for aesthetic and wellness consultations. For dermatology or medical-grade treatments, our clinical director will advise during your initial enquiry whether a GP referral is appropriate for your presentation.
How quickly will I receive a response to my enquiry?
Our patient coordinators respond to all written enquiries within one business day, Monday to Friday. Urgent clinical matters should be directed to our phone line during operating hours for immediate assistance.
Is the clinic accessible for clients with mobility needs?
Yes. Level 4 is serviced by dual elevators, and all treatment rooms accommodate wheelchairs and mobility aids. Please mention specific requirements when booking so we can prepare your room accordingly.
What should I expect during my first visit?
First appointments run 60 minutes and include a comprehensive clinical intake, photographic baseline documentation, and a personalised treatment plan. You will leave with written recommendations and transparent pricing.
Accessibility & Visit Notes
We are committed to dignified, unhurried care. Step-free access is available from street level, assistance animals are welcome, and sensory-adjusted rooms can be reserved for neurodivergent clients. Auslan interpreters are available with 48 hours' notice, and all printed materials are available in large-print and digital formats upon request.
Please arrive five minutes before your scheduled time to complete a brief digital intake. We ask that you refrain from strong fragrance on the day, as several clients and practitioners present with chemical sensitivities. A quiet waiting lounge with botanical tea service is available throughout your visit.
Begin a Considered Conversation
Tell us about your goals. Our clinical team will respond within one business day with tailored recommendations and available appointment times.
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